MAKAstore.com will gladly accept returns of any unworn, unwashed merchandise for a full refund, or exchange within 180 days of purchase. Once we have received your returned item(s), please allow 10 days for a refund of your purchase. Sorry but there are no returns on orders from outside the USA.
Returns and exchanges will not be charged for return shipping, however, original shipping charges are not eligible for refund.
HOW TO MAKE A RETURN AND/OR EXCHANGE:
STEP 1: Email kindness@makastore.com
HOW TO SUBMIT A RETURNED ITEM:
TIMING:
Please allow 2 weeks for returns/exchanges to be processed. Note the two weeks begins from when your returned items are received and confirmed at our fulfillment center.
PROMOTIONS, DISCOUNTS, OFFERS, & FREE ITEMS:
Please note that applicable promotions, discounts, offers, and free items (as part of a qualifying purchase) granted at the time of purchase will be prorated and applied to the amount of refund or credit. Please indicate any promotional items that were included during your initial return / exchange email as your MAKAstore Team Member may not be aware of this while they are chatting with you. There’s no need to be surprised later if we can communicate great up front. Kindness and Communication are key. Always!
RETURNING SALE PRICE MERCHANDISE:
All goods marked as ‘final sale’ will not be eligible for a return
PRICE ADJUSTMENT POLICY:
We honor a one-time price adjustment within one week of the purchase date
Promotions, flash-sales, friends & family, and end of season sale will be excluded from price adjustments
Our customer service team is here for you and can be reached at kindess@makastore.com if you have any further questions.